There isn’t a lot of new construction in the area but there is some and I like to remind homebuyers that they can and should buy new construction with the help of their REALTOR.
The nice agent in the model home is representing the seller. Sure they will work with you and they really know the project better than your own agent does but why not work with an agent who has experience and one who represents you and not the seller? Buyers do not get discounts for working without their own agents.
The salesperson at the model should ask if you have an agent and is required by Minnesota law to explain agency and have you sign an agency disclosure at the first substantive contact. It is the agent’s job to help buyers who come into the model, that is what they are there for. Even buyers who have signed contracts with buyer agents.
The easiest way to involve your agent is to include their name when you sign in at the model home. Better yet go with your agent to the model home. We always have time to tour homes with our clients.
Often buyers report having somehow ended up in a model home and before they realized what happened they made an offer. Buying real estate should be intentional, not accidental.