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June 19, 2008

Overcoming Objections

Sales I get calls from people selling stuff.  They find me through my blogs, and call me while I am in my car.  Yesterday this guy called while I was in my car.  He wanted to sell me a sales course on DVD about over coming objections.  Since the caller is also in sales I asked him if he ever took the course and he said he had.  Guess I had a little extra time becasue I was stuck on the freeway and maybe I was in an evil mood.

I let him pitch his product and listened without interrupting  even though it almost killed me . . no it didn't almost kill me it was the semi that decided to switch to my lane but wanted to be where I was instead of ahead of me or behind me.

When he finished his pitch, I started raising my objections.  I asked him why I would want to overcome objections.  He didn't have an answer for me so I asked him how much the DVD's cost.  He said $199.00, I said well I guess for a dollar and 99 cents I could take a chance.  He said that he meant one hundred and ninety nine dollars.  I said you have to be kidding, I buy DVD's all the time and get 50 or so for less that $20.00. 

I told him i didn't want to pay that much for a DVD, I even used the words "I object".  He told me that the $199 is a one time discount price.  I said you have got to be kidding, you mean you charge more than that for a single DVD?  I told him that I need the $199 to pay my cell phone bill because of all the telemarketers.  He didn't know what to say.  I suggested that the training course must not work very well because he was not able to over come any of my objections.  Usually I am the one who hangs up when sales people cold call, but he beat me to it and hung up first.

Yes I am also in sales but I don't cold call.  I know I should care if this total stranger who calls me while I am in my car has a job or not but I don't.   I am still laughing. 

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You have a natural talent for being the ultra B...

I love the pseudo SEO folks that call up and want to "put me on the 1st page of Google".

My usual response is that I'm already there, what else can you do for me? And then I say nothing. I've listened to some very long periods of silence. ;->

I knew where this was going the second I read the title. I object! LOL.

Maybe he should try selling "Dealing with Difficult People."

KK - thanks.

Jim - yes I get that too and have been number one on page one for at least 18 months.

Todd- you really do understand me.

Dave - trust me there isn't a course that can prepare these people for me. If they invented one I would come up with a new way to be difficult. Heck I might even buy something if they would play along a little better, maybe laugh at me or something. I just want to have fun.

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